Glossary
Value Realization
Definition
Value realization is the practice of confirming that the benefits promised in a business case actually arrive after an investment is made. It carries the original baseline and measures forward into delivery and operation, tracks them on an agreed schedule, and produces evidence that expected outcomes were achieved, missed or corrected.
Value realization begins where most sales processes end. It assumes the business case is a live document: the baseline stays open, the measures stay owned, and progress against them is reviewed jointly by the customer and the provider.
The discipline matters because value is created by adoption and change, not by purchase. Without realization work, organisations accumulate approved business cases with no record of whether the money produced the outcome it was justified by.