Cristina’s research activity is reflected by the development of the smartkpis.com database and by the documentation of over 1,000 KPIs from 16 functional areas and 25 industries. She also coordinated the launch of over 90 reports ”Top 25 KPIs in 2011-2012”; and the development of several book series: The KPI Compendium and The KPI Dictionary – Volume 1 and Volume 2.
As a consultant, Cristina was involved in multiple projects for implementing a performance management system based on Balanced Scorecard at strategic, operational and individual level. Among representative clients, there is mentioned the Abu Dhabi Retirement Pensions and Benefits Fund. Furthermore, she revised the performance management architecture of companies from different industries, including financial institutions, petrochemicals, public sector, health and professional services.
As a Master Trainer, certified by Association for Talent Development, USA, Cristina facilitates training courses built upon the use of KPIs at strategic, operational and individual level. Additionally, Cristina also delivered certification programs such as Certified KPI Professional Training Course, and Certified Employee Performance Management.
Cristina has a Master’s Degree in Accounting, and she is currently attending a master program in the field of Organizational Management.
Her studies are accompanied by a Certificate in International Business and Management Studies offered by Saxion Hogescholen Deventer, The Netherlands, and the Professional and Practitioner Certifications in Key Performance Indicators offered by The KPI Institute. Her professional development is completed by attending international conferences, not only as participant, but also as speaker: The Supply Chain Analytics Conference 2015, Amsterdam, The Netherlands or The 15th HR Shared Services and Outsourcing Summit 2014, Chicago, USA.