Certified Key Performance Indicator (KPI) Professional Course

Certified Key Performance Indicator (KPI) Professional Course

A professional certification training course from The Value Council

Thank you for the excellent training workshop on KPIs.

It was an eye-opening experience and provided much needed guidance and clarification.

The information I have gained has provided focus and depth.

Parsa Zoqaqi

Royal University for Women, Bahrain

The course is useful for companies that are starting to implement KPIs or looking to improve the process for implementing KPIs.

Fong San Nee

NCS Pte. Ltd, Singapore

Thank you for a very informative and enlightening session. This course will certainly assist me in the long run to further enhance our Corporate Performance Measurement and Management.

Hasniza Mohd Hassan

Multimedia Development Corporation, Malaysia

Due to the nature of my current job in strategy and KPI setting, the content of the program is very excellent, detailed, and useful in many ways. I returned to the workplace full of enthusiasm and ready to apply the knowledge that I learned.

Talal Alsahli

SAMA, Australia

Course Description
KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.

Course Schedule
What You’ll Learn
  • How to differentiate between objectives, KPIs and initiatives;
  • How to understand KPI selection in different contexts;
  • How to apply best practice techniques to KPI selection;
  • How to document KPIs in a standardized template;
  • When and how to use benchmarking in target setting;
  • How to optimize the KPI activation and data gathering process.
Course Structure and Learning Methods

Three day, in-person, instructor- led, public sessions, held at convenient sites. Uses The Value Council’s proprietary “Real World Role Plays™ to rapidly solidify learning. This Training Certification Course can also be customized for on-site delivery at a hosting firm.

This part of the learning experience is meant to ensure a smooth transition to the face to face training. Participants are required to take the following steps:

  1. Needs assessment – complete a questionnaire to determine a tailored and relevant learning experience;
  2. Pre-course evaluation quiz – take a short quiz to establish the current level of knowledge;
  3. Guidance and schedule – analyze a document presenting guidelines on how to maximize your learning experience;
  4. Forum introduction – share an introduction message to present yourself to the other course participants;
  5. Expectations – share your expectations regarding the training course;
  6. Prerequisite reading – go through a series of documents to better understand the core-course content.

Core course
During the three days of face to face training, the course is designed to facilitate experiential learning and ensure a high level of interactivity. Exercises used to enhance the development of competencies range from simple matching of concepts to extensive analysis of case studies.

The learning experience consists of:

  1. Applying concepts in practical exercises;
  2. Analyzing case studies and identifying solutions;
  3. Using templates to develop performance measurement instruments;
  4. Sharing experiences and best practices;
  5. Creating a network of KPI Professionals;
  6. Constantly evaluating the participants’ knowledge, through short quizzes to support the certification exam.

The learning process is not finalized when the core-course ends. Participants are required to take the following steps:

  1. Forum discussions – initiate a discussion and contribute in a discussion opened by another participant;
  2. Action plan – create a plan for the actions and initiatives you intend to implement after the training course;
  3. Performance Improvement Essentials – watch a 45 minutes webinar presenting the KPI measurement as part of a system that ensures performance improvements and achievement of objectives;
  4. In-house presentation – create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course;
  5. Additional reading – go through a series of resources to expand your content related knowledge;
  6. Learning journal – reflect upon your 3 stages learning experience and complete a journal.
Course Topics

A Standardized Approach to KPIs:

The World of KPIs:
Challenges in performance measurement; The value added by KPIs; KPIs concept map; Governance; Organizational levels.

Understanding KPIs:
KPI related terminology; SMART objectives decomposed; KPI lifecycle.

KPI Typology:
Leading vs. lagging KPIs; Qualitative vs. quantitative KPIs; Efficiency vs. effectiveness KPIs.

KPI Taxonomy:
Interdisciplinary systemic worldview; KPI use case scenarios; KPI DNA map.

KPI Selection and Target Setting:

KPI Selection:
KPI selection for organizational scorecard; KPI selection sources; KPI selection techniques.

KPI Alignment:
KPI alignment approaches; KPI selection for corporate scorecard; KPIs cascaded to functional area.

KPI Documentation:
KPI documentation form functions; KPI documentation form design; KPI documentation process; Organizational KPI libraries.

Working with Targets:
Target setting process; Challenges in working with targets; Negative behaviors when setting targets; Weights and indexes.

Data Gathering and Visualization:

Data Gathering: Data quality dimensions; KPI reporting data sources; KPI activation tools; KPI activation techniques; Working with data custodians; Data collection methods.

Data Visualization: Guidelines to designing efficient templates; Usability in terms of visual design; Scorecard and dashboard design.

Course Attendees Will Receive:
  1. Course materials, including classes slides and notes.
  2. Performance Management Toolkit, which contain the following templates:
    Desired State of Evolution; Strategy Map; Performance Scorecard; Performance Dashboard; Performance Healthogram; Performance Maturity Model; KPI Documentation Form; Initiatives Portfolio; Initiatives Documentation Form; Performance Management System Architecture; Monthly Performance Management Process; Employee Scorecard.Furthermore, the templates are accompanied by two manuals and two publications: Performance Dashboard Guide for Administrator; Performance Scorecard Guide for Administrator; KPIs for Human Resources Dashboard KPIs for Human Resources Scorecard.
  3. Premium Subscription on smartKPIs.com available for 6 months, providing access to 500 fully documented KPIs and over 20,000 KPIs enlisted.
  4. One research report from the Top 25 KPIs series.
  5. Free access to all webinars from 2014 to 2015 Performance Management series.
  6. The course fee covers the cost of the certification process, valued at $350, ensuring a smooth certification system.
Resources (Available after course completion)
  1. The KPI Infographic
  2. The qualitative reports Performance Management in 2012 and
  3. Performance Management in 2013
  4. Catalogues:
    KPI Documentation Forms, Negative Behaviors, Targets in Practice, Dashboards, Scorecards, Graphs in Practice;
  5. Fact Sheets:
    KPI Definitions, KPIs in Practice, Terminology in Practice, KPI Selection Criteria; Performance Management Related Theories;
  6. Video doodles:
    What is a KPI, a KRI and Metrics, What is a Dashboard, What is a Scorecard, Understanding the KPI Documentation Form;
  7. Other Resources:
    Consisting in videos, whitepapers or case studies relevant for KPI measurement.

Register Now: Class sizes are limited!

About the Value Academy

• The Value Academy is a training platform
• Uniquely empowering business and IT professionals
• Designed for value practitioners, salespersons, product marketers, and their leaders
• Academy courses are delivered by top instructors in their field.

Course Price: $3000 $1450

Option: New Skill Reinforcement,
90 Day Coaching of 20 hours (+ $3,000)

Find Out More!

Course Categories

Who should take this course?

Professionals interested in measuring performance:

Professionals from diverse fields, such as finance, human resources, production, logistics, information technology and others, interested in key performance indicators, will acquire the competencies needed to measure the performance of their team, department or organization.

Top/middle/lower management professionals

Professionals from diverse fields, such as finance, human resources, production, logistics, information technology and others, interested in key performance indicators, will acquire the competencies needed to measure the performance of their team, department or organization.

Performance measurement experts

For professionals like Data Analysts, Strategy Managers, Performance Management Officers or Performance Architects, it is important to develop competencies in measuring performance, especially in terms of KPI selection and data gathering.

Usually, this particular audience already has a performance measurement system set in place and the Certified KPI Professional Training Course offers them the opportunity to learn the best practices used in this field and identify how their current processes and approaches regarding KPIs can be improved.

Why take this course?

  • Support decision making by accessing relevant performance data.
  • Use pre-populated tools to facilitate the implementation of a KPI Measurement Framework in your organization by receiving 10+ templates used in working with KPIs.
  • Access an innovative learning experience based on a 3 stage educational process.
  • Obtain premium recognition as a Certified KPI Professional by completing a unique international learning program.
  • Expand your business network by becoming a member of the international Certified KPI Professionals Community.

Course Instructors

Cristina Tărâţă
Cristina Tărâţă

Director of Research Programs The KPI Institute

Shimon Abouzaglo, Instructor
Shimon Abouzaglo, Instructor

Shimon Abouzaglo, Founder and CEO of The Value Council

Jack Keen, Instructor
Jack Keen, Instructor

Founder of The Value Council, Managing Director, The Value Academy

The Value Selling & Realization (VSR) Council is an organization made up of forward-thinking Sales and Corporate executives that operates with a central mission: Maximize value from investments in IT-enabled change by establishing and promoting value management awareness and understanding, standards, practices, and tools that enable technology vendors and enterprise corporate executives to collaborate in developing and executing a “roadmap to value”.

Contact Us

13410 Preston Road
Dallas, TX 75240

Phone: 1.214.709.7613

Email: shimon@thevalueacademy.org

Webiste: www.thevalueacademy.org