
Diane Magers, Instructor
CEO of Customer Experience Professional Association (CXPA), CCXP (Certified Customer Experience Professional)dimagers@att.net

Dinesh Kumar
Chief Technology Officer and Capability Architect, Mitovia
Bill Kirwin, Instructor
Founder, INTERNATIONAL INSTITUTE OF IT ECONOMICS
Shimon Abouzaglo, Instructor
Shimon Abouzaglo, Founder and CEO of The Value Council
Ruben Melendez, Instructor
CEO, GLOMARK-GOVERNAN